Terms and Conditions

1. About RentRevo RentRevo provides online tools for rental and property management and is operated by Roms Sys Concept SRL, registered under no. J2011002498405, tax identification code RO28125357, with its registered office at Bdul Mihai Bravu 47-49, Sectorul 2, Bucuresti, Romania. For questions or complaints about the service or these terms, contact support@rentrevo.cloud or +4 0726 121 606. 2. Account and organization You must provide accurate information, protect your login credentials and use RentRevo lawfully. The Account Admin acts for the organization and is responsible for its users and the information entered in the service. 3. Plans and payments Paid plans are billed monthly or annually, as displayed before payment. Subscriptions renew automatically until cancelled. Each recurring payment uses the catalogue price applicable on its billing date, together with applicable taxes. Material price changes are notified in advance. 4. Upgrades and cancellation An available upgrade may be charged proportionally for the remainder of the current paid period. Unless a mandatory withdrawal right applies, cancellation stops renewal and access continues until the end of the paid period. Subscription management is available from the RentRevo account. 5. Consumer withdrawal Where mandatory consumer law applies, an eligible consumer may exercise the statutory withdrawal right through the subscription cancellation control. RentRevo will process the applicable refund and fiscal correction. 6. Availability and acceptable use You may not misuse, disrupt, reverse engineer or attempt unauthorized access to RentRevo. Maintenance, security events or circumstances outside reasonable control may temporarily affect availability. 7. Customer data For the personal data of owners, tenants and other persons that it enters to manage its activities, the organization is the data controller. It decides which data to enter, who can access them and how to use them, and is responsible for the lawful basis, informing data subjects, accuracy, usage rights, retention and responding to requests concerning these data. The organization manages its users and permissions and is responsible for keeping copies of the data it needs. The Account Admin can use the organization export in the application while access is available; we recommend periodic exports and an export before a plan change, grace deadline or organization closure. RentRevo processes these data to provide the service under the Data Processing Agreement and remains responsible for its own contractual, security and data-protection obligations. 8. Changes and contact RentRevo may update these terms. When renewed acceptance is required, the Account Admin will be asked to accept the new version before continuing. Contact: support@rentrevo.cloud. 9. Legal conformity of the digital service Consumers benefit from the statutory guarantee of conformity for digital services. RentRevo must meet the agreed requirements and the conformity standards required by law throughout the contractual supply period. Necessary updates, including security updates, are provided during that period. If the service is not conforming, consumers may request that it be brought into conformity free of charge, without significant inconvenience and within the applicable statutory time limit. Under Romanian law, the reasonable period agreed in writing cannot exceed 15 calendar days after notification. Where the legal conditions are met, consumers may obtain a proportionate price reduction or terminate the contract and receive the refund required by law. Report a problem to support@rentrevo.cloud or through https://rentrevo.cloud/support, identifying the affected function and circumstances. Do not send passwords or card details. These statutory rights are separate from the 14-day withdrawal right and ordinary subscription cancellation. Nothing in these terms, including the availability or cancellation provisions, restricts mandatory consumer rights. 10. Alternative dispute resolution Consumers may consult the ANPC Alternative Dispute Resolution (SAL) procedure at https://reclamatiisal.anpc.ro. Access to SAL does not affect the right to seek remedies before the competent courts. 11. Plan limits and grace periods If the organization's usage exceeds its plan limits, Grace 1 gives it time to reduce usage or obtain a plan with sufficient limits. After the displayed deadline, excess user seats may be suspended and their access restricted; Grace 1 does not delete the organization's data. If the overage remains, Grace 2 begins, with notices and a separate cleanup deadline displayed in the service. The organization can reduce the overage or restore sufficient limits before that deadline. If the overage remains at the cleanup deadline, excess seats, properties and files may be irreversibly deleted as needed to bring usage within limits. Deleting a property may also delete its associated tenancies, documents, inspections and other related data; deleting a user may remove their access. The Account Admin should export the data the organization needs in good time while access is available. The applicable deadlines are those communicated in the service for the organization. Organization closure is a separate process with its own notice about deletion of operational data and retention of legally required records. These provisions do not restrict mandatory customer rights or RentRevo's legal obligations. 12. Allocation of responsibility RentRevo provides a management tool and is not a party to rental agreements or relationships between the organization, owners, tenants and other persons. RentRevo does not verify the legality, accuracy or completeness of data, documents or decisions entered or made by the organization. The organization is responsible for its own acts and omissions, its users and persons to whom it grants access, and its obligations to third parties. To the extent permitted by law, RentRevo is not liable for harm caused solely by those acts or omissions, a failure to export while access and the export function were available after deadlines were communicated, or excess cleanup carried out under the communicated limits and deadlines, provided RentRevo fulfilled its own obligations. RentRevo is liable for harm caused by its breach of its own obligations under applicable law. This allocation does not reduce mandatory consumer rights, data-subject rights or RentRevo's security and data-protection obligations.